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Miriam Portman is the Principal Technical Writer at Red Hat, where they write and maintain online product guides and knowledge base documentation for Red Hat Enterprise Linux customers. They have extensive experience creating user guides, API documentation, release notes, and white papers for diverse audiences. Previously, Miriam held technical writing positions at BAE Systems Applied Intelligence, CloudHealth by VMware, and Epic. They earned a Bachelor's degree in English Language and Literature, specializing in Creative Writing, from Brandeis University.