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Mohamed Mekkawy is a Training Team Lead with six years of experience in various training environments, specializing in strategic thinking, instructional design, and coaching. Currently a Freelance Trainer at The Catalyst, they deliver tailored Train-the-Trainer programs and assess participant performance. Previously, they held the role of Senior Training and Development Specialist at Raya CX, where they managed a team of trainers and designed impactful training materials. Mohamed has also worked as a Customer Service Agent for Vodafone and the Arab Investment Bank. They earned a degree in Business/Commerce from Helwan University Cairo.