The Rail Delivery Group (RDG) brings together passenger and freight operators, Network Rail and HS2 to build a better railway, connecting the country and delivering more reliable services for customers.

Investing for the long-term, we are working together to make journeys better and local economies stronger, giving communities the right to new economic opportunities, now and for generations to come.

Note: On 24 October 2016, the Association of Train Operating Companies (ATOC) and the Rail Delivery Group adopted the single name of Rail Delivery Group. Find out more at http://www.raildeliverygroup.com/media-centre/press-releases/2016/469771023-2016-10-21.html

Freight

Rail

Transportation

Rail Delivery Group

Rail Delivery Group's headquarters in London, United Kingdom

This department oversees the planning, execution, and completion of projects, ensuring they are delivered on time and within budget.

Project Management

The Customer Experience Management team at Rail Delivery Group focuses on enhancing the passenger journey by ensuring seamless communication and support across all service touchpoints. They collaborate with various stakeholders to develop initiatives aimed at improving customer satisfaction, addressing concerns, and implementing effective service delivery processes. Their goal is to create a positive travel experience that drives customer loyalty and supports the long-term growth of the railway network.

Customer Experience Management

The Data Analysis and Insights team at Rail Delivery Group focuses on leveraging data to enhance railway services and inform strategic decision-making. By analyzing passenger and freight data, they generate actionable insights that drive improvements in service reliability, customer experience, and operational efficiency, ultimately contributing to the long-term vision of a more connected and economically robust railway network.

Data Analysis and Insights

The Marketing and Communications team at Rail Delivery Group is responsible for enhancing the visibility and reputation of the organization through strategic communication and marketing initiatives. This includes managing social media presence, overseeing public relations efforts, and developing campaigns that promote railway services and foster community engagement. The team ensures clear and effective communication both internally and externally, supporting the goal of building a better railway for passengers and freight operators alike.

Marketing and Communications

The Human Resources and People Operations team at Rail Delivery Group is dedicated to fostering a supportive and inclusive workplace culture. They focus on developing and implementing people strategies that enhance employee engagement, accessibility, and organizational effectiveness. This team manages recruitment, employee relations, and professional development initiatives, ensuring that the workforce is skilled and motivated to deliver better services and contribute to the long-term goals of the railway sector.

Human Resources and People Operations

The Information Technology Support team at Rail Delivery Group is responsible for ensuring the seamless operation of all IT systems and infrastructure critical to the railway network's efficiency. This includes providing technical support, managing cybersecurity measures, and integrating various technology platforms to enhance service reliability. By leveraging their expertise in cloud architecture and systems engineering, the team plays a vital role in enabling a robust and responsive IT environment that underpins the organization's mission of improving rail journeys and supporting local economies.

��

People (14)

Jobs (0)

Other teams

Customer Experience Management

Data Analysis and Insights

Marketing and Communications

Human Resources and People Operations

Information Technology Support

��������

People (14)

Jobs (0)

Other teams

Customer Experience Management

Data Analysis and Insights

Marketing and Communications

Human Resources and People Operations

Information Technology Support

��