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Phil Adams is a Senior Director at Quest Diagnostics, with a focus on maximizing workforce effectiveness through technology implementation and best practices. With over 15 years of experience, they have honed in-depth skills in operations management, program management, and business transformation. Prior to their current role, Phil held positions as a Senior Consultant at KPMG Consulting and Service Delivery Director at Towers Perrin, among others. They earned an MBA in Human Resources from DePaul Driehaus College of Business and a BS in MIS from Purdue University, along with a PMP Certification from the Project Management Institute.