Yuriko "Rikki" M. is an accomplished professional in customer services with extensive experience across several companies in the medical devices and surgical sectors. Currently serving as the Director of Customer Services at Quantum Surgical since December 2025, Yuriko has previously held leadership roles including Director of Customer Services at Bioventus and Sr. Director of Customer Operations at Momentis Surgicalā¢. Additional experience includes positions as Sr. Manager of Customer Support at Synaptive Medical, Director of Customer and Sales Operations at OMNIlife science, inc., and Director of Customer Support Operations at Stryker. Yuriko holds a Master of Business Administration with a specialization in Entrepreneurship and a Bachelor of Science in Management with a minor in Information Technology, both from Nova Southeastern University.
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