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Dan Wilcockson is an experienced professional in Customer Success, Analytics, and Implementation, currently serving as a Technical Customer Success Manager at mParticle. Prior to this role, they held various positions, including Senior Implementation Consultant at Signal â„¢ and Manager of Customer Success Engineering at Quantum Metric, where they managed teams and fostered client relationships across EMEA and APAC regions. With a solid foundation in software development from their apprenticeship at Bright Future Software Ltd, Dan has continually advanced their skills in technical onboarding, troubleshooting, and process improvements throughout their career. They have also contributed to the ad serving technology landscape during their tenure at Flashtalking, Inc. and have effectively led implementation engineering teams at impact.com.