Buck Harrison currently serves as the Head of Services Enablement at Qualtrics, leading a team dedicated to developing and implementing strategies for customer success and support teams. Prior experience includes roles at Zendesk as Sr. Manager of GTM Activation and GTM Enablement, where focus was on enhancing internal product adoption and driving customer success initiatives. Buck also served as Director of Customer Experience at Udo and Head of Customer Success at Kuali, Inc., overseeing post-sale functions and improving customer engagement. Earlier roles at Instructure included Sr. Director of Onboarding Services, where responsibilities encompassed training, implementation, and enhancing the customer onboarding experience. Buck holds a Master's Degree in Instructional Psychology and Technology from Brigham Young University and a Bachelor's Degree in Business Information Systems from DeVry University.
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