Melissa Ashwood, MS, serves as the Director of North America Human Resources at Qualifacts, a position held since October 2020. With a robust background in human resources and organizational support, Melissa previously held various roles, including Senior HR Business Partner and HR Business Partner at Qualifacts. Prior experience includes serving as Senior Employee Benefits, Team Relations, and HR Specialist at Credible Behavioral Health Software and as Credentialing & HR Specialist at Maxim Healthcare Services. Melissa is adept at managing the employment life cycle, providing operational support for HR departments, and ensuring compliance with government regulations. Melissa holds a Master’s Degree in Human Resources Development from Towson University and a Bachelor’s Degree in Psychology from Reinhardt University.