Keegan Munilall is an experienced Business Development Manager specializing in BPO operations and omnichannel solutions at QContact since February 2023. Previous roles include Senior Operations Manager at Rewardsco, where oversight of strategic operations improved customer experience and facilitated organic growth, and Senior Manager of Customer Services in a contact center environment. Keegan also served as Contact Center Compliance Manager at Ignition Group, managing compliance and operational strategies for financial services, and held customer service and sales management positions at Nedbank and Standard Bank Group. Keegan holds an MBA from Regent Business School, along with various degrees and certifications in business management, banking, and compliance.
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