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Viktoriia Novikova is a Senior Technology Consultant at PwC, bringing over 7 years of experience in digital transformation through Microsoft Dynamics 365 solutions. Previously, Viktoriia excelled as a Pre-Sale Consultant at Microsoft, where they surpassed sales goals, and as a Customer Relationship Management Consultant at НОРБИТ, successfully increasing company revenues by 25%. Viktoriia also served as a Solution Consultant at Netcracker Technology, leading international implementation projects for major telecom operators and driving significant customer revenue growth. With a Bachelor of Science in Computer Engineering from Moscow Technical University of Communications and Informatics, Viktoriia is dedicated to orchestrating full-cycle system implementations and fostering organizational innovation.