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Rachel Dixon is an experienced professional with a focus on client service and account management. They held the position of Client Service Manager at MetLife from 2024 to 2025 and served as the Small Business Regional Service Manager, overseeing teams across the western United States. Previously, Rachel worked at Citi as an Asset Sales Vendor Manager from 2010 to 2012, managing vendor relationships and the asset sales process. They have also contributed to notable organizations such as Aflac, Hallmark Cards, and Amazon, and currently serve as the Sr. Director of Client Success at Progyny, Inc. Rachel earned a BA in English from the University of Saint Mary between 1997 and 2000.