Paul Whitmire is a seasoned IT professional with extensive experience in support engineering and troubleshooting. Currently serving as a Support Engineer at ProArch since February 2023, Paul previously held positions including MiCloud Connect Advanced Support Engineer and TAC II Engineer at Mitel and ShoreTel, respectively. Paul possesses a strong background in providing technical support, analyzing system logs, and enhancing processes through education and troubleshooting methodologies. With a Bachelor of Science in Applied Networking and Systems Administration from the Rochester Institute of Technology, Paul also has experience in application support and quality assurance, alongside hands-on roles in desktop support and encryption compliance.
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