Denis Schisano is an accomplished professional with extensive experience in operational excellence and metrics analysis. Currently serving as AVP of Operational Excellence at Private Client Select since 2022, Denis supervises a business analyst team to develop customized reporting solutions that align with business objectives while establishing performance metrics for productivity, transaction volumes, and customer satisfaction. Previously, from 2015 to 2022, Denis held the role of Assistant Vice President at Chubb, where leadership of a team focused on KPIs and quality assurance led to consistent achievement of customer service targets. Earlier roles include Customer Experience Manager at Fireman’s Fund Insurance Co. and Senior Research Manager at Ipsos. Denis earned a Bachelor of Science in Business Administration with a focus on Business Administration and Marketing from the University of Pittsburgh.
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