Conversational AI for customer service – that actually works! Scalable, flexible, human-level understanding. The best way to automate your customer support.

Information Technology

PolyAI

PolyAI's headquarters in London, United Kingdom

Nikola Mrkšić

Michelle Schroeder

Francesca Porter

Natalie Downey

Matt Henderson

Vinh le

Ester Sanchez Del Rio

Michael Chen

Kyle DiPentima

Shawn Wen

Steve Young

Eileen Burbidge

Kanu Gulati

Amelia Armour

Emily Walsh

Eddy Su

The Sales and Business Development team at PolyAI is responsible for driving revenue growth by identifying and engaging potential clients in need of advanced conversational AI solutions. They collaborate across roles to develop tailored strategies, cultivate relationships, and close deals that enhance customer service automation. This team also focuses on expanding market presence and fostering partnerships to ensure the scalability and flexibility of PolyAI's offerings in diverse sectors.

Sales and Business Development

The Engineering and Development team at PolyAI is responsible for designing, building, and refining the conversational AI technology that powers customer service solutions. This cross-functional team collaborates to ensure robust software architecture, seamless user experiences, and high-quality product outputs. Their expertise spans full-stack development, quality assurance, and product management, enabling the creation of scalable and effective AI-driven support systems.

Engineering and Development

The Leadership Team at PolyAI is responsible for setting the strategic direction and vision for the company while fostering innovation in conversational AI technologies. Comprising the co-founders with diverse expertise in business and technology, the team focuses on driving operational excellence, establishing partnerships, and ensuring that PolyAI delivers scalable and effective customer support solutions. Their collaborative leadership cultivates a culture of growth and adaptability in a rapidly evolving market.

Leadership Team

The Marketing Team at PolyAI focuses on promoting the company's conversational AI solutions for customer service through strategic content creation, brand development, and targeted demand generation campaigns. They work to enhance brand awareness, engage potential clients, and drive lead generation, ensuring that the value of scalable and flexible AI support is effectively communicated to the market.

Marketing Team

The Customer Success Team at PolyAI is dedicated to ensuring clients maximize the value of their conversational AI solutions. They provide strategic guidance, implementation support, and ongoing training to help customers effectively automate their customer service operations, fostering strong relationships and driving long-term success. Through collaboration with the Solutions Consulting and Sales teams, they ensure a seamless customer experience from onboarding to continued optimization.

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PolyAI

Org chart

Board & advisors

Teams

Sales and Business Development

Engineering and Development

Leadership Team

Marketing Team

Customer Success Team

Offices

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PolyAI

Org chart

Board & advisors

Teams

Sales and Business Development

Engineering and Development

Leadership Team

Marketing Team

Customer Success Team

Offices

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