Angela Frawley is an accomplished professional with extensive experience in customer success and account management within the retail and technology sectors. Currently serving as Senior Manager of Customer Success at PocketRN, Angela previously held similar leadership roles at ECP, where responsibilities included team management and client retention strategies. Angela's background also includes strategic account management at Segra and merchandise coordination at Winston Retail, showcasing a strong ability to enhance client relationships and deliver effective training programs. Earlier positions involved account management and social media strategy at corIT Solutions, territory sales management at Macadamia Beauty, as well as financial and operational roles at BNY Mellon and The Coury Financial Group. Angela holds a Bachelor of Science in Fashion Merchandising, Marketing, and Economics from Indiana University of Pennsylvania.