Heather Richards is an accomplished professional with extensive experience in operational leadership within the consulting and financial services sectors. Currently serving as the Director of Remediation and Managed Services at Plenitude Consulting since July 2025, Heather is responsible for overseeing complex remediation programs and managed services, focusing on compliance and risk reduction. Previous roles include Director of Financial Crime Operations at Starling and Director at EY, as well as Head of FS Operations at Konexo, where management of legal and compliance services was key. Heather's career began at EY and includes significant positions at Deloitte, showcasing a strong foundation in finance and operations. Heather holds a BA (Hons) degree in Business Finance from Durham University Business School.
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