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Monika Gill is a seasoned professional in public health and quality assurance, currently serving as the Quality Assurance and Customer Engagement Manager at Plaza Premium Group. With extensive experience in managing food safety operations across Canada, the UAE, and India, Monika has led compliance initiatives for renowned brands such as Shangri-La Hotels and Landmark Group. They have successfully implemented HACCP and sanitation SOPs internationally and trained over 10,000 employees in food safety. Monika holds a long-standing commitment to regulatory compliance and vendor management, having conducted over 1,000 supplier audits that resulted in significant improvements in compliance metrics. They are currently advancing their education at the Canadian Institute of Food Safety.