Patrick Wilcox is a seasoned professional in customer success and technical consulting, currently serving as the Principal Customer Success Outcome Manager at Ping Identity since January 2024. Prior to this role, Patrick held the position of Senior Customer Success Outcome Manager at ForgeRock from June 2021 to December 2023 and significantly contributed to Okta, Inc. in various capacities over an eight-year period. Patrick's expertise includes advising enterprise customers, driving product adoption, and managing complex deployment projects. Additional experience encompasses technical support, training, and consultation roles across multiple organizations, demonstrating a robust background in software solutions and customer engagement. Patrick's educational foundation includes studies at Pikes Peak State College and Western Colorado University.
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