Donald Cox is an experienced Senior UX Researcher at Ping Identity since February 2022, with a robust background in user experience research spanning over two decades. Prior to this role, Donald served as Principal User Experience Researcher at State Farm Insurance from April 2012 to February 2022, where responsibilities included conducting user research across various stages of the product lifecycle. Donald's earlier positions include Senior Scientist and Research Associate at Klein Associates, where extensive research through observation and interviews was undertaken, alongside experience as a Work Practice Designer at InContext Design and User Centered Design Analyst at IBM. Academically, Donald holds a Master of Science in Human Computer Interaction from the University of Calgary and a Bachelor of Science in Computer Science from Queen's University.
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