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David M.

Principal Customer Success Outcome Manager

David M. is a dedicated professional with extensive experience in customer success and project management. Currently serving as Principal Customer Success Outcome Manager at Ping Identity since June 2021, David manages a diverse portfolio of 21 Federal, State, and Local Government customers, generating an annual recurring revenue (ARR) of $27 million. Prior to this role, David held significant positions at One Identity, Northrop Grumman, and IBM Services, demonstrating a strong background in program management and customer support. David's educational qualifications include a Bachelor of Science in Management from Penn State University, an MBA in Management from Strayer University, and a Masters Certificate in Information Security from UC Irvine.

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