Jis Joy has extensive experience in program management and strategic partnerships within the financial and loyalty sectors, currently serving as the Head of Program Management for the Issuing Business and Head of Solutions at Pine Labs since January 2015. Prior experience includes a role as Senior Manager at PAYBACK India, where responsibilities encompassed managing CRM and loyalty for the Future Group, overseeing product strategy, and leveraging customer analytics to enhance engagement and retention. Jis Joy's prior positions also include Regional Manager at ICICI Bank, where business development and relationship management were key, and Relationship Manager at HDFC Bank, focusing on merchant accounts. Jis Joy began a career in advertisement sales as a Territory Sales Manager at Tata Infomedia India Limited. Educational qualifications include an MBA in Marketing from Berchmans' Institute of Management and a BA in English Language and Literature from St. Berchmans' College.
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