Mayank Mishra, CPSM, is an experienced professional in operations and process excellence, currently serving as Director of Business Product, Operations, and Analytics at PW (PhysicsWallah) since November 2024. Previously, Mayank held several key positions including Associate Vice President of Process Excellence at Arthmate, Associate Director of Operations at PayU, and various managerial roles at Paytm and Paytm Payments Bank, where responsibilities included launching operational initiatives and enhancing customer service for various financial products. Mayank's career began with project management in supply chain at UFLEX LIMITED, complemented by consulting experience at KPMG. Academic credentials include a Bachelor of Technology in Electronics & Telecommunication from UPTU and two MBA degrees in Operations Management from Symbiosis Institute of Operations Management.
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Delhi, India
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