Shashikanta Sahoo is currently a Service Delivery Manager at phData, responsible for overseeing service delivery strategies, performance metrics, and continuous improvement initiatives. Previously, Shashikanta served as a Global/Regional Change Management Lead at Capgemini, where they focused on customer service and process governance while managing change records and driving service quality improvements. Shashikanta holds a degree in Information Science and Telecommunication from Ravenshaw University and has foundational education from Carmel English Medium School and Prana Nath Autonomous College. Additionally, Shashikanta is ITILV4 certified.
Location
Bengaluru, India
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