PHAROL, SGPS S.A., formerly Portugal Telecom, SGPS, S.A., is an open company. PHAROL's assets include Oi, S.A., debt securities of Rio Forte Investments S.A. (Rio Forte) and the Call Option of Oi. The Company manages its direct and indirect interest in Oi, S.A. The Company's subsidiaries include Bratel BV, Bratel Brasil, S.A., PTB2, S.A. and Pharol Brasil.

Telecommunications

Pharol SGPS SA

Pharol SGPS SA's headquarters in Lisboa, Portugal

Rafaela Andrade Reis Figueira

Cesar Vistas

Clara Baptista

Sérgio Filipe

Rodrigo Oliveira Santos

Rosário Amado Pinto Correia

Luís Maria Viana Palha Da Silva

Pedro Zañartu Gubert Morais Leitão

Avelino Cândido Rodrigues

Maria Leonor Martins Ribeiro Modesto

The Customer Experience and Operations team at Pharol SGPS SA is dedicated to enhancing customer satisfaction and loyalty through effective support and engagement strategies. This team encompasses roles focused on sales, service quality, social media management, and training, ensuring seamless communication and operations across platforms. By analyzing customer feedback and market trends, they aim to optimize the customer journey and drive profitability in the SMB market.

Customer Experience and Operations

The Engineering and Technical Development team at Pharol SGPS SA is responsible for designing, developing, and maintaining innovative technology solutions that enhance the company’s telecommunications services. This multidisciplinary team collaborates on projects involving system provisioning, network engineering, software development, and cloud security, ensuring robust and efficient operations across various platforms. Their expertise supports the overall business strategy by optimizing technical resources and improving service delivery to customers.

Engineering and Technical Development

The Project Management and Coordination team at Pharol SGPS SA is responsible for overseeing and executing strategic projects related to the company's interests in telecommunications and investments. This team ensures effective collaboration across departments, manages project timelines and resources, and aligns project outcomes with the broader business objectives. Through skilled leadership and analysis, they facilitate innovation and efficiency in the company’s operations and service delivery.

Project Management and Coordination

The Finance and Business Analysis team at Pharol SGPS SA is responsible for financial planning, analysis, and reporting to drive strategic decision-making. This team assesses the company's financial health, manages budgets, ensures regulatory compliance, and evaluates the performance of subsidiaries, particularly focusing on investments like Oi, S.A. Additionally, they support cross-functional projects to optimize operations and enhance revenue assurance, aiming to create value and ensure sustainable growth for the organization.

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Pharol SGPS SA

Org chart

Board & advisors

Teams

Customer Experience and Operations

Engineering and Technical Development

Project Management and Coordination

Finance and Business Analysis

Offices

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Pharol SGPS SA

Org chart

Board & advisors

Teams

Customer Experience and Operations

Engineering and Technical Development

Project Management and Coordination

Finance and Business Analysis

Offices

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