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Emily Winograd is an NYC-based AI-certified CX strategist and Design Management MBA candidate with extensive experience in product and service innovation. They served as an Associate at Teach for America, where they met recruitment targets and developed interviewing expertise. As Director of Innovation Programs at PresenTense, Emily created transformational programs for social entrepreneurs, overseeing a national network and pioneering a successful hackathon model. In their role as Principal Design Strategist at Memorial Sloan Kettering Cancer Center, they focused on advancing health equity through strategic design engagements and innovative care solutions. Currently, they are a Senior Manager of Customer Experience Strategy at Pfizer, championing customer centricity in the development of AI-powered solutions.