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Federico Coto is an accomplished professional with extensive experience in service delivery and client strategy within the technology and digital consulting sectors. Currently serving as Director of Service Delivery & Client Strategy at Perficient since November 2021, Federico previously held roles as Senior Manager of Service Delivery at the same company and as Manager of Business Operations at ActiveCampaign from April 2019 to July 2021. Additional experience includes positions as Senior Solutions Engineer at both Zendesk and PayPal, and Service Delivery Manager at Telefónica. Federico holds a BA in Business Administration and Management from the National College of Ireland, completed in 2019.