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Francesca Irving is the Director of Global HR Operations Workforce Management at PepsiCo, currently leveraging extensive expertise in business process redesign and workforce transformations. With 20 years of experience, Francesca has successfully managed HR technology projects across various organizations, including roles as a Senior Manager in the People Advisory Services at Ernst & Young LLP and a Portfolio Manager at Sapien, LLC. Francesca holds a Master’s Certificate in Project Management from Villanova University and is pursuing a Bachelor of Science in Business Administration and Management at Thomas Edison State University. An active member of the Project Management Institute, Francesca is also a certified PMP, skilled in managing complex implementations of multi-vendor software solutions.