Plusgrade is a provider of upgrade solutions, a key segment of the fast-growing ancillary revenue and merchandising sector in the global airline industry. Its software solutions provide its global base of customers with meaningful incremental revenue and controls, allowing them to enhance and optimize revenue across classes of service. Plusgrade’sproprietary SaaS platform has received accolades from industry-wide participants and many distinguished media publications. Founded in 2009, Plusgrade is headquartered in Montreal, Canada with offices in Singapore and New York.

Aviation & Aerospace

Travel & Leisure

Plusgrade

Ken Harris

Jason Karsh

Emma Welfare

Mike Slone

Fady Hammal

Eric Dinehart

Olivia R.

Edmond Tanase

Chris Engle

Brett Mellon

Paul Rantilla

Sarah Bettencourt

George Yao

The Software Development Team at Plusgrade is responsible for designing, developing, and maintaining innovative software solutions that enhance the company’s proprietary SaaS platform. This team works collaboratively to optimize key functionalities related to ancillary revenue generation for the airline industry, ensuring high-quality performance and user experience across various applications. By leveraging a mix of front-end and back-end technologies, they continuously implement enhancements and new features that drive customer satisfaction and operational efficiency.

Software Development Team

The Partner Operations Team at Plusgrade is responsible for ensuring seamless collaboration and support for the company’s airline partners. They focus on optimizing partner relationships, driving successful implementation of Plusgrade’s software solutions, and maximizing partner satisfaction through effective enablement and success strategies. By providing targeted marketing support and operational guidance, this team plays a critical role in enhancing partner performance and driving incremental revenue growth within the airline industry.

Partner Operations Team

The Leadership Team at Plusgrade drives the strategic direction and operational excellence of the company, leveraging diverse expertise in finance, marketing, partner success, and growth initiatives. Together, they foster innovation in upgrade solutions andensure alignment across departments to optimize revenue for clients in the global airline and ancillary sectors. Their collective vision cultivates a culture of success, positioning Plusgrade as a leader in enhancing customer experiences and generating meaningful incremental revenue.

Leadership Team

The Marketing Team at Plusgrade is responsible for driving brand awareness and customer engagement through strategic marketing initiatives. This team leverages data analytics and insights to optimize product positioning and messaging, ensuring that Plusgrade’s innovative upgrade solutions resonate with the airline industry. They also focus on developing targeted campaigns and communications that enhance the company's visibility and support its growth objectives in the global market.

Marketing Team

The Finance and Accounting Team at Plusgrade is responsible for managing the company's financial health and ensuring compliance with relevant regulations. This team conducts financial planning and analysis, oversees reporting and compliance, and manages tax and treasury functions. By providing strategic insights and maintaining accurate financial records, they play a crucial role in supporting Plusgrade's growth and operational efficiency in the airline industry's ancillary revenue sector.

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Plusgrade

Org chart

Teams

Software Development Team

Partner Operations Team

Leadership Team

Marketing Team

Finance and Accounting Team

Offices

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Plusgrade

Org chart

Teams

Software Development Team

Partner Operations Team

Leadership Team

Marketing Team

Finance and Accounting Team

Offices

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