We are an agile and flexible team of business solutions experts. Founded in 2011, Peak Outsourcing has nearly a decade of hands-on outsourcing knowledge and experience.

We pride ourselves in embracing diversity, both within and outside of our own organization. 
With our Founding & Executive teams being composed of experienced American business professionals, and our Headquarters + Operational teams based in the Philippines; Peak Outsourcing merges cultures and perspectives to create an eclectic team of passionate, unique individuals.

Our unique outsourcing partnership approach consistently lifts our clients well beyond their current levels of success in a seamless, frictionless manner.

With office facilities in Makati and Dumaguete, we provide customized, quality outsourcing solutions and specialized customer experiences specific to our clients' business needs.

CUSTOMER CARE
Customer Service | Dispatch Services | Records Retrieval

TECHNICAL SUPPORT
Troubleshoot Assistance | Sales and Services

BACK OFFICE
Digital Transcription | Data Processing | Data Verification

HEALTHCARE OUTSOURCING
Patient Inquiries & Follow-Up | Insurance Claim Creation & Submission | Denial Management | Appeals | Payment Posting | Reporting

DIGITAL RESOURCES
Web Development | Search Engine Optimization (SEO) | Social Media Management | Content Writing & Blogging

ADMINISTRATIVE SUPPORT
Executive Assistance | Personal Assistance | Virtual Assistance

For sales and outsourcing inquires, email: scale@peakoutsourcing.com  

For job opportunities, send resumes to: recruitment@peakoutsourcing.com

Or visit our website:
www.peakoutsourcing.com

Business Development

Call Center

Outsourcing

Professional Services

Peak Outsourcing

Peak Outsourcing's headquarters in Makati City, Philippines

This department provides customer assistance through chat platforms, ensuring timely and effective communication in multiple languages.

Chat Support Services

This department focuses on recruiting and hiring qualified candidates to meet the organization's staffing needs.

Talent Acquisition

The Operations Team at Peak Outsourcing is responsible for overseeing and optimizing day-to-day activities to ensure seamless delivery of customized outsourcing solutions. This team manages client relationships, ensures quality standards, and coordinates between various departments to enhance operational efficiency and client satisfaction.

Operations Team

The Business Development and Client Services team at Peak Outsourcing is responsible for driving the company's growth and ensuring client satisfaction. This team works on identifying new business opportunities, managing client relationships, and customizing outsourcing solutions to meet client needs. They provide strategic consulting, facilitate smooth onboarding processes, and continuously support clients to achieve optimal results.

Business Development and Client Services

The Leadership Team at Peak Outsourcing is responsible for steering the company towards its strategic goals and ensuring operational excellence. Composed of experienced professionals including the Chief Revenue Officer, Vice President, Head of Sales and Marketing, Chief Operations Officer, and Vice President of Shared Services, this team drives revenue growth, enhances client relationships, oversees day-to-day operations, and ensures the seamless integration of shared services across the organization. Their collective expertise provides the vision and guidance necessary to maintain Peak Outsourcing's reputation for delivering customized, quality outsourcing solutions.

Leadership Team

This department manages the organization, retrieval, and maintenance of records and documents.

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People (3)

Jobs (0)

Other teams

Talent Acquisition

Operations Team

Business Development and Client Services

Leadership Team

Records Management

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People (3)

Jobs (0)

Other teams

Talent Acquisition

Operations Team

Business Development and Client Services

Leadership Team

Records Management

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