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Johanna Q. has extensive experience in the field of risk management and compliance, currently serving as Risk & Compliance Manager at Pathé Theatres B.V. since April 2007, where responsibilities include conducting internal audits and reporting to management. Previously held positions include Manager Service, overseeing daily operations, and Coordinator Recruitment and Selection for service staff in Amsterdam, managing training schedules and candidate assessments. Johanna Q. began as a Senior Service Employee/Supervisor, ensuring quality service and coaching staff, and started a career as a Service Employee, handling ticket sales and customer service. Additional experience includes a brief role as a Research Assistant/Programmer at the University of Amsterdam. Academic credentials consist of a Master of Science in Research Master Psychology and a Bachelor of Science in Psychology, specializing in Brain and Cognition, as well as studies at the IMF Academy and Amsterdam University of Applied Sciences.