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Moshe Akalo is a Senior Technical Support Engineer at Palo Alto Networks, focusing on Cortex XDR since 2024. With extensive experience in the customer care field, they previously held roles as a Senior Technical Support Engineer at Forescout Technologies from 2022 to 2024 and as a Technical Support Engineer at Check Point Software Technologies, Ltd. from 2017 to 2019. Moshe is skilled in leadership and has a demonstrated history of working in the computer and network security industry, where they specialized in resolving complex technical issues and ensuring high customer satisfaction. They also engaged in knowledge-sharing through presentations and collaborated with various teams to provide effective solutions.