Muhammad Jawad has extensive experience in customer service and management within the telecommunications sector, currently serving as Zonal Manager of Priority Services at PTCL since November 2022. In this role, Muhammad Jawad oversees personalized services for Priority PTCL and Ufone customers, ensuring effective customer management and retention. Prior to this position, Muhammad Jawad worked at Ufone from February 2010 to October 2022, holding several roles including Business Center Manager and Corporate Relationship Manager, focusing on high-revenue corporate accounts, as well as Relationship Manager for premium individual subscribers. Muhammad Jawad's professional journey began as a Customer Service Representative at Ufone and included an internship at the Pakistan Telecommunication Authority. Educational qualifications include a Bachelor's degree in Computer Science from Preston University and earlier studies in Mathematics and Computer Science from the University of the Punjab.
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