Ekaterina Gribova is a seasoned professional in technical account management, currently serving as a Senior Technical Account Manager at Outreach since March 2021. With a solid background in customer success and support, Ekaterina has held significant roles at organizations such as Zenoti, where responsibilities included bridging communication between clients and internal teams and driving post-go-live adoption. Previous experience includes serving as Director of Customer Success and Operations at Dolhem Design Shanghai, focusing on project management and resource negotiation, as well as various customer success roles in different companies. Ekaterina holds a Master of Arts in International Management and a Bachelor's Degree in International Economics from Far Eastern Federal University.
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