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Melissa Willis is a healthcare industry professional with 28 years of experience, currently serving as the Senior Director of Physician Practice Operations for Women’s Health and Orthopedic and Sports Medicine at Orlando Health. They have also held the position of Director of Orthopedics, Sports Medicine, and Women’s Services since 2024. Previously, Melissa worked at Blue Cross and Blue Shield of Alabama as a Cost Report Auditor, Fraud Investigator, and Accountant from 1999 to 2006, and as the Revenue Cycle Manager at Montgomery Kidney Specialist from 1992 to 1998. They acquire a Bachelor of Science degree in Accounting from Auburn University and continue their education in Health Care Administration at the University of Alabama at Birmingham.