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Bethany Hubbell is a Customer Success Leader and Management Consultant with a robust background in marketing, branding, and customer experience (CX). Currently, Bethany serves as a Senior Program Manager at Oracle, where they oversee global customer success systems, previously rebranding a key program and improving client engagement metrics. With extensive experience across various sectors, including roles at Collective 54 and The Shelf, Bethany excels in building strategic partnerships and delivering impactful solutions that enhance client satisfaction and retention. An advocate for inclusivity and accountability, Bethany contributes to the UCSB PaCE Customer Experience Certificate Program as a member of the Board of Advisors, mentoring students and shaping the curriculum.