Richard Licerio is a seasoned healthcare executive with extensive experience in operational strategy and management across various organizations. Currently serving as the Sr. Director of Operational Strategy at Optum since 2025, Richard previously held the position of Vice President of Member Services at SmithRx and worked as an Independent Healthcare Consultant, focusing on strategic financial targets and process improvement. Richard's notable roles include Vice President Operations at Conifer Health Solutions, Vice President of Operations at Cigna Healthcare, and Senior Director of Business Process Services at Cognizant, among others. With a career spanning over two decades, Richard has successfully led large teams and advanced operational frameworks in claims processing, member services, and compliance across multiple healthcare sectors.
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