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Karen Phillips is currently the Senior Director of Software Engineering at Optum, a role Karen took on in 2022 following the acquisition of Change Healthcare, where Karen previously served as Senior Director of Engineering. With a strong background in healthcare technology, Karen has worked across various organizations including Benefitfocus, Microsoft, and PokitDok, where Karen played pivotal roles in engineering and product management. Her expertise spans the development of next-generation systems in the healthcare space, emphasizing innovation in the revenue cycle and payment integrity.