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Juliette Dunphy is a Senior Director of Technical Product Management at Optum, where they lead a team responsible for driving product performance in various healthcare markets. With over 20 years of experience, their past roles include significant positions at Blue Cross NC and BB&T, where they excelled in digital product management and strategic leadership. Juliette holds a Bachelor of Science in Business Administration from the University of North Carolina at Chapel Hill and a Certificate in Organizational Leadership from Harvard Business School Online. Known for their optimism and ability to build trust-based relationships, Juliette is recognized as a thought leader adept at solving complex business challenges.