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Fabrizio Giuseppe Negretti is an experienced Senior Application Support Engineer at Optimizely, with a career spanning multiple roles in technical and customer support. Prior positions include Technical Support Specialist at MessageBird and Customer Service Guest Specialist at Booking.com. Additional experience encompasses roles as a Travel Correspondent at The Global Panorama, Videogames Localization Quality Assurance Analyst at Nintendo of Europe GmbH, Cultural Representative at Walt Disney World, and Food and Beverage Employee at Disneyland Paris. Fabrizio holds a Full-Stack Web Developer certification from Le Wagon, a Master of Arts in Culture, Communication & Globalization from Aalborg University, and a Laurea triennale in Scienze per la comunicazione internazionale from Università di Catania.