Julian Rivers is a seasoned professional in customer experience, service design, and business architecture with a robust background in banking and finance. They hold dual Bachelor degrees in Commerce and Law from the University of Canterbury, graduating in 1986. Julian has served in various roles, including Auditor at Ernst & Young and Service Designer at the Ministry of Health New Zealand. Currently, they work as an Experience Design Contractor and a Senior Business Analyst at NZ Transport Agency Waka Kotahi, where they continue to leverage their expertise in human-centered design and design thinking to enhance customer-centric solutions.
Location
Wellington, New Zealand
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