Ramendu Sinha is a Senior Business Analyst at the NSW Department of Communities and Justice, specializing in ServiceNow, HR systems, and payroll. They have cross-functional experience in business analysis, including transitions, service delivery, and quality control. Ramendu has previously worked with Dell International Services, AC3, and Accenture, contributing to various IT service management projects and vendor management. Currently pursuing a Bachelor of Computer Applications and a Master of Business Administration in Information Technology, Ramendu is well-versed in ITIL methodologies and skilled in requirement gathering and process improvement.
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