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Gail Horwood is a Chief Marketing and Customer Experience Officer currently at Novartis, where they lead innovative strategies in the US Pharma division. With a pioneering background in marketing and digital product development, Gail has held key positions at notable companies including Kellogg Company and Conde Nast. Recognized as an industry leader, they received accolades such as AdWeek's 2019 CMTO and Brand Innovators' Top 100 Women in Brand Marketing. Gail has also contributed to academia as an adjunct professor at New York University and has extensive experience in editorial and content roles, demonstrating a deep understanding of consumer behavior and data-driven marketing.