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Teresa Duffy is an accomplished professional with experience in various roles within the pharmaceutical and customer service sectors. Currently serving as a Validations Analyst at Norbrook Laboratories Ltd since August 2020, Teresa previously held multiple positions at Tech Mahindra Business Services, including Fraud Analyst and Customer Care Agent, where responsibilities included managing confidential information and delivering customer service excellence. Teresa's early career featured roles at Kilcohan Park Greyhound Stadium and Sanofi, coupled with a student placement as a Compliance Officer at Teva Pharmaceuticals, where tasks involved sample management. Educational qualifications include a BSc in Pharmaceutical and Biomedical Chemistry from Maynooth University, a Certificate in Pharmaceutical Technology from Waterford Institute of Technology, and a Level 7 CPD Certificate in eBioPharmaChem from Dublin Institute of Technology.