Puneet Kumar is a seasoned Senior Architect specializing in CX/CCaaS, Cloud, and VoIP/Telecom at NiCE, with over 19 years of experience in architecture, design, development, and product management. They previously served as a Software Senior Engineer/Architect at Avaya and held technical leadership roles at Wipro Technologies and EXFO, where they focused on IP telephony and wireless domain technologies. Puneet earned a B.Tech in Electrical Engineering from Kamla Nehru Institute of Technology and a Master of Science in Telecommunication & Software Engineering from Birla Institute of Technology and Science.
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Pune, India
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