At nib we believe health insurance should be easy to understand, easy to claim on and above all great value. We offer health insurance you can actually use. It’s our ‘keep it simple’ philosophy and it influences everything from product design, to claiming and customer service. 

nib was launched in New Zealand in October 2013 having acquired TOWER Medical Insurance Limited at the end of 2012. We now cover more than one million people across Australia and New Zealand. 

We have over 60 years’ experience in providing health insurance. At nib, we are passionate about driving innovation and growth in the health insurance market and are always looking for new opportunities to grow our business, connect with our customers and outperform our competitors.

Health Insurance

nib New Zealand

nib New Zealand's headquarters in Auckland, New Zealand

This department focuses on overseeing and managing the preparation and analysis of financial reports to ensure accuracy and compliance.

Financial Reporting

The Technology and Development Team at nib New Zealand is responsible for designing, developing, and implementing innovative technology solutions that enhance the customer experience and streamline operations. This team collaborates across various roles, including product design and software engineering, to ensure that nib's health insurance offerings are user-friendly, efficient, and aligned with the company’s mission of making health insurance accessible and straightforward for its customers. Their work supports continuous improvement and innovation within the organization, contributing to nib's overall growth and competitive advantage in the market.

Technology and Development Team

The Customer Experience Team at nib New Zealand is dedicated to ensuring that every aspect of the customer journey is seamless and enjoyable. This team focuses on enhancing service quality, streamlining claims processes, and implementing customer feedback to drive continuous improvement. By leveraging their expertise in strategy and quality analysis, they aim to create a user-friendly experience that aligns with nib's commitment to simplicity and value in health insurance.

Customer Experience Team

The Finance and Business Operations Team at nib New Zealand plays a crucial role in ensuring financial health and operational efficiency within the company. They collaborate to drive strategic decision-making, optimize business performance, and enhance operational excellence, all while supporting the overall goal of delivering accessible and valuable health insurance solutions. The team focuses on financial planning, performance management, and process improvement to support nib's growth and innovation in the health insurance market.

Finance and Business Operations Team

This department focuses on overseeing and coordinating the activities of partner advisers to ensure effective collaboration and strategic alignment.

Adviser Management

This department focuses on overseeing and facilitating the claims process to ensure efficient service delivery and customer satisfaction.

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People (3)

Jobs (0)

Other teams

Technology and Development Team

Customer Experience Team

Finance and Business Operations Team

Adviser Management

Claims Management

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People (3)

Jobs (0)

Other teams

Technology and Development Team

Customer Experience Team

Finance and Business Operations Team

Adviser Management

Claims Management

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