Nextcare is the leading “Third Party Administrator” (TPA) for the insurance industry in the GCC & MENA region. Since its establishment in 1999, the company specializes in providing complete health insurance management and administration services to insurers and other healthcare payers providing the perfect balance between the best customer service and the maximum cost optimization in addition to compliance with regulators.
Nextcare operates the region’s first 24/7 medically staffed and multilingual call center for a direct and partner network allowing cashless access across various countries. With more than 4 Million members under management, the company administers an annual portfolio of over USD 1 billion claims in value and 8.5 million claims in volume for more than 120 clients including insurance companies and self-funded schemes.  
Being a member of the renowned Allianz Group, Nextcare creates and tailors health insurance management programs covering Customer Service, Risk Assessment Solutions, Managed Care Services, Software Solutions and Added Services. 
Nextcare employs more than 1,100 employees located in its branches in the UAE, Lebanon, KSA, Egypt, Bahrain, Oman, Qatar, Kuwait, Morocco and Tunisia.

Awarded “TPA of The Year"​ Award at the 3rd Middle East Insurance Industry Awards 2016.

Health Care

Health Insurance

Insurance

Services

Nextcare

Nextcare's headquarters in DUBAI, United Arab Emirates

This department manages inquiries and provides support services to customers through various channels.

Customer Care

This department manages the evaluation, processing, and administration of medical claims to ensure accurate and timely reimbursements.

Medical Claims Department

This department manages the precertification process to ensure that medical procedures and services meet required guidelines and are approved prior to delivery.

Precertification Services

This department is responsible for overseeing and processing insurance claims efficiently.

Claims Management

This department oversees and coordinates operational workflows to ensure efficiency and quality.

Operations Management

This department focuses on managing and enhancing customer service and support processes following a sale.

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People (51)

Jobs (0)

Other teams

Medical Claims Department

Precertification Services

Claims Management

Operations Management

After Sales Support

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People (51)

Jobs (0)

Other teams

Medical Claims Department

Precertification Services

Claims Management

Operations Management

After Sales Support

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