Direct Federal Credit Union is a fast growing, progressive credit union located in the heart of the  N2 Innovation District in Needham, MA.  Recently named one of the 200 healthiest credit unions in the country as well as the fastest growing credit union in Massachusetts, Direct delivers great rates, remarkable service, and easy access to their members. Direct offers an array of rate leading real estate loans, auto loans, visa credit card, high interest savings products and commercial real estate loans. Easy access to your Direct accounts can be found through a comprehensive suite of online and mobile banking products.  If you live, work, worship or attend in school in Norfolk County, you are eligible to join Direct Federal.  Visit www.direct.com for more information.


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Direct Federal Credit Union

Direct Federal Credit Union's headquarters in Springfield, MO, United States

Joseph Walsh

Danya Raphael-Hoyle

Michael Ferreer

Jeff Rocha

Andrew Gabriel

Amy Irene Horan

The Leadership Team at Direct Federal Credit Union is responsible for setting the strategic direction and overall vision of the organization. Comprising top executives from various functions, including operations, marketing, finance, and human resources, the team collaborates to drive growth, enhance member services, ensure security, and foster a positive workplace culture, all while maintaining the credit union's commitment to exceptional member experiences and financial health.

Leadership Team

The Operations and Management team at Direct Federal Credit Union is responsible for overseeing the efficient execution of daily operations, ensuring security and fraud management, and optimizing the credit union's lending processes. This team works collaboratively to enhance member services, streamline procedures, and maintain financial integrity, ultimately contributing to the credit union's growth and its mission of delivering exceptional service to members in Norfolk County.

Operations and Management

The Marketing and Communication team at Direct Federal Credit Union is responsible for promoting the credit union's products and services while enhancing its brand presence in the community. This team develops strategic marketing campaigns, manages digital communication efforts, and ensures consistent messaging across all platforms to engage and educate members. By analyzing market trends and member feedback, they create innovative strategies to drive membership growth and improve customer experience.

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Direct Federal Credit Union

Org chart

Teams

Leadership Team

Operations and Management

Marketing and Communication

Offices

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Direct Federal Credit Union

Org chart

Teams

Leadership Team

Operations and Management

Marketing and Communication

Offices

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