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Rajeev Pillai is a seasoned professional in customer success and strategic management with extensive experience across various companies. Currently serving as a Sr. Customer Success Manager at Netcore Cloud since February 2024, Rajeev previously held the position of Associate Director - Customer Success at Verticurl, where responsibilities included cultivating EMEA account relationships and developing strategic account plans. In prior roles at Kenscio Digital Marketing Pvt Ltd, Rajeev achieved a 30% revenue increase and maintained a 90% client retention rate while managing enterprise account operations. As a Team Lead at ConvertCart, collaboration efforts resulted in improved customer satisfaction and a 15% increase in conversion rates. Rajeev's career began at iCubes.in, where impactful email marketing strategies significantly boosted company revenues. Rajeev holds a PGDM in Marketing and Operations from Bhavans Royal Institute of Management and a B-Tech from FISAT.