James Hom is a seasoned professional currently serving as the Senior Manager of Digital Content Science, where they lead initiatives to leverage data science and AI for content optimization. They have extensive experience in content strategy, localization systems, and website operations, having worked at notable companies such as NetApp, Apple, and Cisco Systems. James authored the Usability Methods Toolbox, widely used in university UX courses and industry training. They hold both a B.S. and an M.S. in Industrial & Systems Engineering from San José State University.
Location
Cupertino, United States
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