Somos uma empresa focada em ajudar você a atender seus clientes em todos os canais disponíveis, para ajudar você a entregar uma experiência fantástica, surpreendendo e satisfazendo seu cliente. Seja nas redes sociais, por telefone, e-mail, chat, autoatendimento 24h ou na sua base de conhecimento, nós estamos aqui para ajudar você a maximizar sua eficiência e a fidelizar seus clientes.

Principais clientes: 
Submarino, Sephora, Sky, FNAC, WalMart, Giuliana Flores, Netshoes, Wine, Compra Fácil, Corpo Perfeito, Passarela, FastShop, Alelo, Ultrafarma, Blockbuster, Droga Raia, Minha Vida, OQVestir, iCarros, Di Santinni, ViajaNet e Lojas MM, Netfarma, Marisa, BCR, Authentic Feet, Shutz, Ricardo Eletro e Ri Happy.

E-Commerce

Retail

NeoAssist.com S/A

NeoAssist.com S/A's headquarters in São Paulo, Brazil

This department focuses on creating and maintaining web applications and interfaces.

Web Development

This department focuses on enhancing customer satisfaction and retention through support, engagement, and managing customer relationships.

Customer Success

The Sales and Marketing team at NeoAssist.com S/A focuses on creating and implementing strategies to attract and retain customers, driving demand for the company's omnichannel customer service solutions. The team collaborates to generate leads, coordinate sales activities, and develop marketing campaigns that highlight the value of NeoAssist's products, aiming to deliver an exceptional customer experience and enhance client satisfaction across various communication platforms.

Sales and Marketing

The Software Development Team at NeoAssist.com S/A is responsible for designing, developing, and maintaining the robust customer service platforms that enable businesses to engage with their customers across various channels such as social media, phone, email, chat, and self-service options. This team ensures the creation of seamless, efficient, and user-friendly solutions that enhance the customer experience and foster client loyalty. Comprising roles such as Senior Software Developers, Software Developers, Tech Leaders, and Front End Web Developers, the team collaborates to innovate and optimize customer service technology.

Software Development Team

This department provides technical assistance and troubleshooting for users to ensure smooth operation of systems and services.

Support Services

This department focuses on the management and application of data and artificial intelligence technologies to drive innovation and strategic decisions.

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People (4)

Jobs (0)

Other teams

Customer Success

Sales and Marketing

Software Development Team

Support Services

Data and AI

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People (4)

Jobs (0)

Other teams

Customer Success

Sales and Marketing

Software Development Team

Support Services

Data and AI

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